PROTEK Security Systems

WHAT THE VOIP PROVIDER SHOULD DO

1)  Disconnect SBC/Ameritech wiring outside at the box.

2)  Install VOIP box near incoming phone connection.

3)  Connect to now disconnected SBC/Ameritech blue pair only.

     Connect to their L1 port.

4)  If VOIP provider chooses not to do step2, they will need to run a dedicated wire from VOIP equipment and perform 

      step3.

5)  Alarm owner should immediately test their system following VOIP installation. ( YOU DO NOT NEED TO CALL PROTEK

     FOR THIS)  Have your codeword handy. Trip your alarm with your phone of the hook. House phone should go dead for

     no more  then 60 seconds, if working correctly. You should not hear any fax tones.  Central station will call, give them

     correct codeword and police will not be dispatched. If this does not work have VOIP provider repeat steps 1 - 5. Then

     test again.

VOIP INSTALLER NOTES

1)   These 4 steps must be followed in order for the Alarm System to work properly. Any deviation may result in loss of

       life or property.

2)   No VOIP equipment may be plugged into any existing phone jack. This will defeat Alarm operation.  Follow steps 1 - 4

       only.

3)   Vonage, Voicepulse and Majik Jack are DIY systems and may require PROTEK to do additional wiring (at the expense

      of the owner) for the Alarm System to function properly.

NOTE:  In the event that the VOIP provider can not perform the above tasks call PROTEK 

             586-731-6728